Three views of a secret: social marketing “rock stars.”

This edition of three views is about “rock stars.” Which is different from actual rock stars. There are inherently desirable and not-so-desirable aspects of rockstarness. The “Three Views” series gets its name from the title of a piece of music by a guy whose entanglement with the not-so-desirable aspects of rockstarness is tied to his […]

Three views of a secret: Moment marketing

Content, how it is made and how it is delivered, is changing. I suspect that we are, right now, just past the peak of  “content marketing” or “inbound marketing.” While it’s true that the making of content by marketers and humans is unlikely to abate, the way we find it will change. It has to […]

Introducing the flowgraph

As I’ve been messing around with a pile of event data for Twitter I’ve been mulling over aspects of visualizing the data in a way that helps to unlock the meaning and insights contained in that data. Along the way I’ve come up with a new way of visualizing data and I’d love your thoughts […]

Three Shibboleths of Social Media

When you read all of the free advice about social media out there you’ll hear a few common phrases: “You have to” “No one likes” “Everyone likes” and so on. Typically these phrases are followed by something that worked anecdotally for the person who is giving you the free advice. Very rarely there’s a thin […]