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#btv

Chittenden County Vermont, a new audience snapshot

Slide deck with 10 minute audio commentary describing a study of web visits recently performed by Thoughtfaucet. Some of the results were surprising.

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Burlington Web Analytics Wednesday: Audience Interactive Edition

#BTV Web Analytics Wednesday this month will be focusing on data generated during Social Media Day.

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“Social Web Geek” and “Influential Beyond Vermont”

Gahlord wins a double-whammy at the Burlington Social Media Day awards.

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Burlington Web Analytics Wednesday: Mobile

Web Analytics Wednesday continues on Wednesday May 25th.

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An interview about Bahrain and Burlington

In the continuing adventures of the #BTV Twitter hashtag I was interviewed recently by Matt Austin of Fox 44 News here in Vermont. I pretty surprised by the difference between the conversation he and I had at Thoughtfaucet HQ and the story he ran that evening on the news. I was going to let it [...]

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A template for building community on Twitter

One of the things I’ve been thinking about a lot lately is the question “Where do you listen to?” That isn’t a typo. The place you listen to informs the questions you hear. I think the questions I hear make a big difference in what I think about and the problems I learn to solve. [...]

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Social Customer Service: a mindmap of Bill Gerth (Comcast) & Morgan Johnston (JetBlue) presentations to the Burlington VT Social Media Breakfast (#BTVSMB)

[Please welcome a new voice to the Thoughtfaucet blog: Apprentice Entrepreneur Brett Chalupa. He is a freshman college student with exceptional initiative. I hope you value his thoughts and observations as much as I do. --Gahlord] Social customer service was the topic of the March #BTVSMB (Burlington, VT Social Media Breakfast) this past Monday. Social [...]

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Stop trying to engage your audience.

What do people mean when they say to “engage your audience” via social media?

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Some thoughts I had for Burlington Tech’s Careers in Design and Illustration students

Image by Getty Images via @daylife I’m on the advisory board of the local high school’s vocational design program: Burlington Tech Careers in Design and Illustration. I’ve been on this board for years and it’s always fun. I get to see some great work by high school juniors and seniors during their portfolio reviews. Over [...]

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Notes on Mitch Joel presentation in Burlington, VT: Doom on agencies that just start with pretty websites.

What does Mitch Joel have to say about getting started in social media? Or what about companies that don’t consider analytics early in their process?

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