Gahlord wins a double-whammy at the Burlington Social Media Day awards.
Tag Archives: Social media
A template for building community on Twitter
One of the things I’ve been thinking about a lot lately is the question “Where do you listen to?” That isn’t a typo. The place you listen to informs the questions you hear. I think the questions I hear make a big difference in what I think about and the problems I learn to solve. […]
Social Customer Service: a mindmap of Bill Gerth (Comcast) & Morgan Johnston (JetBlue) presentations to the Burlington VT Social Media Breakfast (#BTVSMB)
[Please welcome a new voice to the Thoughtfaucet blog: Apprentice Entrepreneur Brett Chalupa. He is a freshman college student with exceptional initiative. I hope you value his thoughts and observations as much as I do. –Gahlord] Social customer service was the topic of the March #BTVSMB (Burlington, VT Social Media Breakfast) this past Monday. Social […]
Stop trying to engage your audience.
What do people mean when they say to “engage your audience” via social media?
Social isn’t a strategy.
Can social media save small business?
How to delete tags in Gist (some of the time)
I’m making this tutorial because I’m in the process of removing everything from my Gist account. Not because I’m leaving Gist–not by a long shot. But because I had tried to make Gist do a lot more than it was good at. Since Gist doesn’t have a category feature, I tried to make the tagging […]
Following channels is like chasing shadows.
How do I keep up with all the changes in social media sites and channels?
Notes on Mitch Joel presentation in Burlington, VT: Doom on agencies that just start with pretty websites.
What does Mitch Joel have to say about getting started in social media? Or what about companies that don’t consider analytics early in their process?
New Thoughtfaucet homepage: 30% discount?!?
The Thoughtfaucet home page looks funny? Have you been hacked?
The difference between social media and collaboration
Image by Trypode via Flickr We’ve been reading and creating a lot of chatter about “social media” for the past few years. And for the past year it’s been incessant non-stop cacophony about Twitter and Facebook and gurus and is-blogging-relevant-anymore and Foursquare and so on. Non-stop. In all that chatter it’s been easy to miss […]