Innovation doesn’t occur when something new is created. Innovation occurs when people start behaving differently. There are a many factors at play when examining what and why people do things one way and not another. If a new behavior requires the use of an object or tool, how well that object or tool is suited […]
I had the opportunity to take a phone call with Errol Samuelson, president of Realtor.com and talk about their new iPad app. We covered some of my favorite topics: impact of data on design decisions, how people use mobile stuff and so on. Even if you aren’t part of my real estate audience I think […]
How do I keep up with all the changes in social media sites and channels?