Makerspaces and Hackathons in Vermont

I was recently asked to do a “sketchnote” for a panel discussion in my town, Burlington Vermont. For those not up on the latest buzzwords, sketchnoting is basically doodling while an event is going and letting other people see your doodles. It has something to do with visual thinking. Or doodling. Either way it’s pretty […]

An interview about Bahrain and Burlington

In the continuing adventures of the #BTV Twitter hashtag I was interviewed recently by Matt Austin of Fox 44 News here in Vermont. I pretty surprised by the difference between the conversation he and I had at Thoughtfaucet HQ and the story he ran that evening on the news. I was going to let it […]

A template for building community on Twitter

One of the things I’ve been thinking about a lot lately is the question “Where do you listen to?” That isn’t a typo. The place you listen to informs the questions you hear. I think the questions I hear make a big difference in what I think about and the problems I learn to solve. […]

Social Customer Service: a mindmap of Bill Gerth (Comcast) & Morgan Johnston (JetBlue) presentations to the Burlington VT Social Media Breakfast (#BTVSMB)

[Please welcome a new voice to the Thoughtfaucet blog: Apprentice Entrepreneur Brett Chalupa. He is a freshman college student with exceptional initiative. I hope you value his thoughts and observations as much as I do. –Gahlord] Social customer service was the topic of the March #BTVSMB (Burlington, VT Social Media Breakfast) this past Monday. Social […]

Some thoughts I had for Burlington Tech’s Careers in Design and Illustration students

Image by Getty Images via @daylife I’m on the advisory board of the local high school’s vocational design program: Burlington Tech Careers in Design and Illustration. I’ve been on this board for years and it’s always fun. I get to see some great work by high school juniors and seniors during their portfolio reviews. Over […]