People first, technology second.

Lauren Glenn Davitian taught me about facilitation and developing a helpful manner around technology. She recently received a lifetime achievement award from the Nonprofit Technology Enterprise Network. If you’ve ever enjoyed the way I talk about technology or work with people on technology it’s really because of things I learned from Lauren Glenn. Shortly after […]

An interview about Bahrain and Burlington

In the continuing adventures of the #BTV Twitter hashtag I was interviewed recently by Matt Austin of Fox 44 News here in Vermont. I pretty surprised by the difference between the conversation he and I had at Thoughtfaucet HQ and the story he ran that evening on the news. I was going to let it […]

Ten Minute Market: Thoughtfaucet participates in Vermont Travel Industry Conference mixer

Markets are conversations. Some conversations are quick. Like the Vermont Travel Industry Conference‘s pre-conference networking event which puts VT travel industry businesses in one-to-one contact with marketing experts for ten minutes at a time. Thoughtfaucet‘s Gahlord Dewald will be among the marketing experts available April 11th event at Burlington’s Hilton Hotel from 5pm to 7pm. […]

Social Customer Service: a mindmap of Bill Gerth (Comcast) & Morgan Johnston (JetBlue) presentations to the Burlington VT Social Media Breakfast (#BTVSMB)

[Please welcome a new voice to the Thoughtfaucet blog: Apprentice Entrepreneur Brett Chalupa. He is a freshman college student with exceptional initiative. I hope you value his thoughts and observations as much as I do. –Gahlord] Social customer service was the topic of the March #BTVSMB (Burlington, VT Social Media Breakfast) this past Monday. Social […]

Vermont Women’s Business Center: Making a website in a handful of hours.

One of my recent “Take Gahlord to Lunch” clients was the Vermont Women’s Business Center. They were in a tough situation with their website. Hackers had managed to destroy their existing website leaving them with no way to update their constituents about upcoming events. Redesign and development of a website without the benefit of planning […]

Example: Customizing Widget for a Tradeshow

Image by gahlord via Flickr One of my clients makes awesome wool hats here in Vermont. These hats are made-to-order and very customizable. There are over 650,000 variations possible, not including adding different team names, for just one style of hat. I’m not joking. Very customizable. The problem with this level of customization, of course, […]

Contest: Why you like doing business in Vermont in 500 Words or Less.

This week I’m running a contest. The winner will get a free ticket to Burlington Social Media Breakfast #4 on February 1. The speakers are Adrian Ho of Minneapolis’ Zeus Jones and Rebecca Thorman from Alice.com, a consumer packaged goods ecommerce site and platform. I think this BTVSMB is going to be great because these […]