Monthly Archives: April 2010

Title tag

How do I control the words at the very very top of the browser? What’s a title tag?

h1 tag

Is the h1 tag important for SEO?

Observing Satisfaction on Twitter

Image by gahlord via Flickr For those of you who have reviewed my slide presentation on using web analytics with social media, you’ll notice that I have a minor addition to the usual Reach-Acquisition-Conversion consumer behavior model. That addition is Satisfaction. With social media, the customer’s ability to express satisfaction is significantly increased and also […]

Follow Friday: Karthik Srinivasan

Other countries have the same challenges in social media as we do in the US. Looking for insightful examples and case studies from another perspective? Here’s someone you should follow.