Tech trends from Stefan Swanepoel

I had the good fortune to catch Stefan Swanepoel give a talk on tech trends at BHGRE Fusion 2011.

Here’s my mind map.

Click image for a bigger view.

Swanepoel on tech trends outline

• Mobile
  • 10 billion devices in 2020 means two or more devices for everyone on earth
• The cloud
  • Ability for wireless device somewhere else and do something. Storage, access, memory, search.
• Some general technology thoughts
  • Cost is moving to free but time required is increasing
  • Social media is free in monetary perspective, but not time
• Tagging is about finding, technology isn’t the important part
  • Tags
  • SEO
  • QR
  • Facial recognition
• Backchannel
  • Event is the front channel
  • Back channel is the online simultaneous conversation
• Social Q+A
  • Google isn’t good at answering questions–it gives search engine results, not answers
  • Questions and answers become the new finding mechanism
• Group shopping
  • Bulk discounts outsourced to the crowd
• Augmented reality
  • Determining fact from fiction
  • Scan and crossreference to availabe data sources
• Location based services
  • Virtual loyalty cards
  • Geo social networking
  • Tagging
  • Example: reactive customer service based on lstening
• Organization challenge
  • All of this technology is here today and has been for years.
  • You need to be ready to adopt it and use it.