The end of the contact form

Contact forms are a terminally broken technology. Humans who fill them out have little faith that anyone will receive or answer them. As a result, they often don’t fill out the form and take to some other medium like Twitter or Instagram or TikTok or the current social flavor of the day. Or worse, they […]

Loadband, an information design pattern for showing intensity of real world factors

This article is part of the Syndromic Surveillance and Covid-19 collection on Thoughtfaucet. While working on my “Estimating Future ER Load” information design I wanted a way to show how many cases of influenza-like illness an emergency department was capable of handling over a given time.

Napkin sketch: A news business model free from advertising

(Originally published in Sept 2015 but sadly still relevant.) We know that advertising in all its forms is cluttering and degrading our experience of the web. Great stories and bits of news are accompanied by six-packs of “26 gay celebrities, you’ll never believe #4!” and “Stop bellyfat with this great tip to end credit card debt!” […]