An interview about Bahrain and Burlington

In the continuing adventures of the #BTV Twitter hashtag I was interviewed recently by Matt Austin of Fox 44 News here in Vermont. I pretty surprised by the difference between the conversation he and I had at Thoughtfaucet HQ and the story he ran that evening on the news. I was going to let it […]

Social Customer Service: a mindmap of Bill Gerth (Comcast) & Morgan Johnston (JetBlue) presentations to the Burlington VT Social Media Breakfast (#BTVSMB)

[Please welcome a new voice to the Thoughtfaucet blog: Apprentice Entrepreneur Brett Chalupa. He is a freshman college student with exceptional initiative. I hope you value his thoughts and observations as much as I do. –Gahlord] Social customer service was the topic of the March #BTVSMB (Burlington, VT Social Media Breakfast) this past Monday. Social […]

Google, Real Estate and Maps: A recorded conversation

Image via Wikipedia Yesterday Thoughtfaucet hosted a call about Google’s recent decision to drop GoogleBase and, in the process, remove real estate listings from Google Maps. There was a large and eager audience for this event which was put together in less than 24 hours. On the call were: Dustin Luther of 4Realz.net Rich Bailey […]

Some thoughts I had for Burlington Tech’s Careers in Design and Illustration students

Image by Getty Images via @daylife I’m on the advisory board of the local high school’s vocational design program: Burlington Tech Careers in Design and Illustration. I’ve been on this board for years and it’s always fun. I get to see some great work by high school juniors and seniors during their portfolio reviews. Over […]

Notes on Mitch Joel presentation in Burlington, VT: Doom on agencies that just start with pretty websites.

What does Mitch Joel have to say about getting started in social media? Or what about companies that don’t consider analytics early in their process?

The difference between social media and collaboration

Image by Trypode via Flickr We’ve been reading and creating a lot of chatter about “social media” for the past few years. And for the past year it’s been incessant non-stop cacophony about Twitter and Facebook and gurus and is-blogging-relevant-anymore and Foursquare and so on. Non-stop. In all that chatter it’s been easy to miss […]